I've forgotten my Dashboard password. How do I reset it? July 22, 2021 13:45 Updated The only way to change your password for the dashboard is to request a password reset via a support request. We will then send you a temporary, one-use only password which will allow you to login and change your password. Related articles How do I Submit a Support Request? When it comes to the dashboard what does DirectID use for the email functionality and templates? Legacy - What is the DirectID Dashboard?