Document Upload Image Quality

It is important to submit good quality images for quick and efficient processing of a document. The camera must be focused on the correct spot on the image, with the document clear with any text easy to read. It's worth reminding users that they can sharpen focus by simply tapping on the screen after aligning the ID document in the frame.

The minimum image size is 50KB and the maximum size is 4MB. We accept images in the following formats

  • JPG/JPEG
  • PNG
  • BMP
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