How do I send an Email Verification Request to my customer? June 13, 2017 16:08 Updated You can send an email to your customer to request them to connect to their bank account from within the Dashboard by going to the Send Verification Request Panel. Related articles What is the Send Verification Request Panel? User Issues: The First Questions To Ask How do I change the DirectID Widget to show optional stages? How long after a user verifies their identity is it possible to request a repush? Can a customer request a copy of their bank report?