How do I send an Email Verification Request to my customer? DirectID Support September 12, 2017 13:37 Updated Follow You can send an email to your customer to request them to connect to their bank account from within the Dashboard by going to the Send Verification Request Panel. Related articles User Issues: The First Questions To Ask Can a customer request a copy of their bank report? What is the Send Verification Request Panel? Comments 0 comments Article is closed for comments.