If you are having issues logging into Coutts please follow the steps below.
- Select or search for Coutts
- You will then be asked to "Consent to share financial information".
- After clicking confirm you will be redirected to your bank login screen and asked to enter your bank credentials as normal.
- Please follow the instructions on the screen on how to proceed. You will be asked to enter your username and select Next.
- To generate a passcode please follow the steps below:
Insert your card into the reader, the screen will display Select Function
Press the Identify button on the card reader
Enter your card PIN into the card reader, and press OK
If the PIN is correct, a passcode will be displayed on the card reader. Enter this Passcode (without spaces) into the field on your Coutts Online screen.
- Once you have logged in successfully you will be requested to confirm which accounts you wish to share.