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  1. DirectID
  2. Getting Started

Getting Started

Common questions you might have whilst implementing DirectID or beginning to assess customers.

General

  • Can a customer request a copy of their bank report?
  • How do I request a Client ID and Secret Key?
  • Do you have Test Bank Credentials that I could use?
  • How do I Submit a Support Request?
  • Helpful information when you start to use DirectID
  • User Issues: The First Questions To Ask
See all 9 articles

Bank Data

  • Can a customer pick which accounts to share the data from?
  • Can a user choose to share only one account from their bank account?
  • Do you have test bank accounts that show multiple sub accounts?
  • How do I send an Email Verification Request to my customer?
  • How do I change the DirectID Widget to show optional stages?
  • What is the CDN Path?
See all 8 articles

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Company registered in Scotland SC400459 • DirectID is brought to you by The ID Co., a registered and authorised Account Information Service Provider by the FCA • AISP registration number 798579 • We're commited to protecting your data, our ICO number is ZA384596