The Dashboard
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General
- Will I only see verification request tracking information for emails I sent out?
- Can I download the data available in the Verified Individuals panel?
- What is the Analytics Tab on the Dashboard?
- Can I whitelabel my DNS Settings so emails appear to be sent from my domain?
- Why did I get the error "Email failed to sent to 'email address entered'. Please check the details and try again"?
- Can I change the wording of the Dashboard email?
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Bank Data
- Why is a user not showing on the verified individuals panel?
- Why is a user id not showing on the verified individuals?
- How can I download the data from the Certified Bank Statement panel?
- How does my customer use the DirectID hosted page?
- What is the Successful Transactions Panel?
- What is the Success Rates by Bank Panel?