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  1. DirectID
  2. The Platform

The Platform

General information on the wider DirectID platform, from customer journeys to data request details.

General

  • How do I apply for a loan?
  • How can I test an Error Hook?
  • Can you provide any more information on what the user is entering incorrectly when they get a 402 error?
  • How long is the User Session token valid for?
  • Why have I received two success hooks for the same DirectIDUID?
  • What is the 'API Version' form parameter in the PHP Sample App?
See all 14 articles

Bank Data

  • MFA (Multi-factor Authenication) Types
  • What is Login Reconnect?
  • Is it possible for me to delete a customer's bank data?
  • How long after a user verifies their identity is it possible to request a repush?
  • How do you access my customer's bank account?
  • What is the Individuals Summary endpoint?
See all 11 articles

Document Data

  • Do customers ever contact DirectID directly to provide identity documents?
  • What documents can be verified using DirectID?
  • What is the SDN List?
  • What does an exclamation mark mean next to an uploaded document?
  • What does a red tick mean beside an uploaded document?
  • How can a passport fail the Machine Readable Zone validation check?
See all 21 articles

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Company registered in Scotland SC400459 • DirectID is brought to you by The ID Co., a registered and authorised Account Information Service Provider by the FCA • AISP registration number 798579 • We're commited to protecting your data, our ICO number is ZA384596