General
- Will I only see verification request tracking information for emails I sent out?
- Can I download the data available in the Verified Individuals panel?
- What is the Analytics Tab on the Dashboard?
- Can I whitelabel my DNS Settings so emails appear to be sent from my domain?
- Why did I get the error "Email failed to sent to 'email address entered'. Please check the details and try again"?
- Can I change the wording of the Dashboard email?
- What is the DirectID Dashboard?
- How do I access the Dashboard?
- What is the Verification Request Tracking Panel?
- What can I find on the homepage of the Dashboard?
- Tips for logging into the Dashboard using Internet Explorer 11
- How can I look for sent emails that will soon be out of date?
- How long does the link in the Dashboard email remain valid?
- Can we customise the language on the Widget?
- Where can I find a customer's User ID (the DIRECTIDUID)?
- How do I add more Users to the DirectID Dashboard?
- I've forgotten my Dashboard password. How do I reset it?
- Why am I having difficulty logging into the Dashboard?