Error message
When using the Widget, users may see:
The connection to the reCAPTCHA service could not be established. Check your internet connection and reload the page to see another reCAPTCHA.
Cause
The most common causes are:
- Ad blockers
- Incompatible browsers
Recommended steps
We recommend that users try the following:
- Disable ad blockers and refresh the page.
- Use the most recent version of Chrome, Edge, Firefox or Safari.
See the reCAPTCHA page for more information.