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Common questions you might have whilst implementing DirectID or beginning to assess customers.
View articles in Getting Started
DirectID Connect (widget)
Discover our Connect Widget from implementing, customising and using as a customer.
View articles in DirectID Connect (widget)
Discover how to use our Connect Dashboard from customer management, email requests and more.
View articles in DirectID Dashboard
General information on the wider DirectID platform, from customer journeys to data request details.
View articles in DirectID Platform
Submit your ideas for DirectID, what would your business like to see improved or built?
View articles in Ideas
This section contains all the articles and questions covering our legacy product. If you have been set up from 2020 o...
View articles in Legacy Products
Can a customer request a copy of their bank data and/or report?
How do I request a Client ID and Client Secret?
Do you have Test Bank Credentials that I could use?