General Questions
- Why does the ‘download statement’ button appear only for certain users?
- How many agent licenses can the Dashboard support?
- In downloaded user reports, why is the end of day balance missing for some days?
- For the Dashboard, what does DirectID use for the email feature and templates?
- Dashboard browser compatibility
- Can we send a text via the Dashboard for Connect requests?
- Error: Missing transaction data for a user
- Removing an agent's access to the Dashboard
- For verification request emails, which tracking information can I see?
- Resetting your Dashboard password
- Error: Dashboard login fails