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  2. Legacy Products

Legacy Products

Legacy Questions

  • LEGACY - Is it possible to get the closing month balance for an account?
  • LEGACY - Can I add in a unique ID to the hosted page URL?
  • Legacy - Can a customer pick which accounts to share the data from?
  • LEGACY - Why is a user not showing on the verified individuals panel?
  • LEGACY - Can we remove the tag line and the "Need Help" link from the widget?
  • LEGACY - Is it possible for the DirectID hosted page to be located on our own domain?
See all 67 articles

LEGACY - Document Data

  • Do customers ever contact DirectID directly to provide identity documents?
  • What documents can be verified using DirectID?
  • What is the SDN List?
  • What does an exclamation mark mean next to an uploaded document?
  • What does a red tick mean beside an uploaded document?
  • How can a passport fail the Machine Readable Zone validation check?
See all 21 articles

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Company registered in Scotland SC400459 • DirectID is brought to you by The ID Co., a registered and authorised Account Information Service Provider by the FCA • AISP registration number 798579 • We're commited to protecting your data, our ICO number is ZA384596