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  1. DirectID
  2. Legacy Products
  3. LEGACY - Document Data

LEGACY - Document Data

  • Do customers ever contact DirectID directly to provide identity documents?
  • What documents can be verified using DirectID?
  • What is the SDN List?
  • What does an exclamation mark mean next to an uploaded document?
  • What does a red tick mean beside an uploaded document?
  • How can a passport fail the Machine Readable Zone validation check?
  • What is the Document Verification Panel?
  • What is the Document Captures Panel?
  • How do I save my Document Image as a PNG or JPG file?
  • How can I save Identity Documents uploaded by a user?
  • How do I ask a User to upload missing documents?
  • What email address do Document Upload requests come from?
  • How do I know if a customer has uploaded documents?
  • How do I send an email to ask a User to upload documents?
  • Why does a User need to submit both sides of a UK Residence Permit?
  • How to submit a photograph of a UK Residence Permit
  • Why does a User need to submit both sides of a ID Card?
  • Taking a photo of a UK Identity Card
  • Best practice for taking a photo of an Identity Document
  • Taking a photo of a UK Passport
  • Document Upload Image Quality

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Company registered in Scotland SC400459 • DirectID is brought to you by The ID Co., a registered and authorised Account Information Service Provider by the FCA • AISP registration number 798579 • We're commited to protecting your data, our ICO number is ZA384596