Important: first ensure that you are not logged in to Natwest Bank elsewhere (different devices or browser windows)
If you log in to your bank or credit card account at https://www.nwolb.com/default.aspx, please follow these steps:-
Step 1: Select ‘Natwest Bank (UK)’
Step 2: Enter your Customer number (10-digits)
Step 3: Enter your 4-digit online login PIN
Step 4: Enter your password
Step 5: Click ‘verify my identity’