If you are having issues logging in to Coutts on a desktop, follow the steps below:
- Select or search for Coutts.
- Consent to share your financial information.
- Click Confirm. The page redirects to your bank login screen.
- Follow the instructions on the screen. Enter your username and click Next.
- To generate a passcode, insert your card into the Coutts card reader. The screen displays Select Function.
- Press the Identify button on the reader.
- Enter your card PIN into the card reader, and press OK.
- If the PIN is correct, the reader displays a Passcode. Enter this Passcode (without spaces) into the field on your Coutts Online screen.
- Click Next.
- Once you log in, confirm which accounts you wish to share.