Best practice for taking a photo of an Identity Document

Ask the user to do the following when taking a photo of his or her identity document:

  • Ensure the smart phone/tablet is a good distance from the document - suggestion: about 10cm away.
  • Ensure that the document is focused and clearly visible on your screen before taking the photo.
  • Ensure that his/her fingers are not obscuring any important information on the document while taking the photo.
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