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  1. DirectID
  2. Legacy Products
  3. Legacy Questions

Legacy Questions

  • LEGACY - How do I send an Email Verification Request to my customer?
  • LEGACY - What is the Personal Details Panel?
  • LEGACY - What is the Bank Verified Identity Panel?
  • LEGACY - What is the Verified Individuals Panel?
  • LEGACY - What is the Send Verification Request Panel?
  • LEGACY - What can I find on the homepage of the Dashboard?
  • LEGACY - How do I change the DirectID Widget to show optional stages?
  • LEGACY - Why have I received two success hooks for the same DirectIDUID?
  • LEGACY - What is the 'API Version' form parameter in the PHP Sample App?
  • LEGACY - How is the Reconnect endpoint different from the regular User Session Token endpoint?
  • LEGACY - What userID do I use with "GET /v1/{domain}/user/session/{userID}"?
  • LEGACY - How can I set the fields returned in "GET /v1/individuals"?
  • LEGACY - Tips for logging into the Dashboard using Internet Explorer 11
  • LEGACY - The Conversion Funnel/Success Rates by Bank numbers don't match
  • LEGACY - Do you have DirectID Sample Apps to help with the integration?
  • LEGACY - How can I get one user to connect multiple banks?
  • LEGACY - How can I look for sent emails that will soon be out of date?
  • LEGACY - How do I capture browser events from the Widget?
  • LEGACY - How long does the link in the Dashboard email remain valid?
  • LEGACY - What is the Individuals Summary endpoint?
  • LEGACY - Do we need to notify you if we change our IP Address?
  • LEGACY - Can we customise the language on the Widget?
  • LEGACY - Why is a user showing as "Not Verified"?
  • LEGACY - Where can I find a customer's User ID (the DIRECTIDUID)?
  • LEGACY - Why does the Date of transaction differ between Dashboard and bank statement?
  • LEGACY - What should I do if a Transaction Category is wrong?
  • LEGACY - How can I send Success/Error Hook emails to more than one person?
  • LEGACY - Mobile-specific issues when logging into banks
  • LEGACY - List of Error Codes for Bank Verification
  • LEGACY - Can I trigger an error on my system to test my error handling (Error Test Cases)?
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